Privacy Policy

Effective Date: [09/06/2025]

Synergy Tech Solutions (“we”, “our”, or “us”) values the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://synergytechsolutions.in. By using our Website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

• a) Personal Information Name, mobile number, email address Billing and shipping addresses Bank account/UPI details (for sellers only) KYC documents (as per requirement)
• b) Non-Personal Information Browser type, IP address, device type, location Pages visited and time spent on the website 
• c) Payment Details We use third-party payment gateways; we do not store card or UPI details. All payment information is encrypted and securely processed.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders Provide customer service and order updates Authenticate sellers and manage payouts Improve website functionality and user experience Send promotional and transactional messages Comply with legal obligations

3. Sharing of Information

We do not sell your data. However, your information may be shared with:

Logistics and delivery partners (for order fulfillment) Payment gateway providers (for processing transactions) Government or legal authorities (upon valid request)

4. Cookies

We use cookies to enhance your browsing experience. You can choose to accept or reject cookies via your browser settings.

5. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of such websites.

6. Data Security

We implement strict security measures to protect your data from unauthorized access or misuse, including:

SSL encryption

Secure login and password policies

Regular security audits

7. Retention of Data

We retain your personal data only as long as necessary for business and legal purposes, including tax and compliance.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Your Rights

You have the right to:

Access your data Correct inaccuracies Withdraw consent (where applicable) Request deletion of your data (subject to law) To exercise your rights, email us at support@synergytechsolutions.in.

10. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Synergy Tech Solutions

Email: support@synergytechsolutions.in

[Vaishnavis Cynosure, Quickstart 2-48/5/6, Telecom Nagar Extension Gachibowli Road, Hyderabad, Telangana – 500032 India]