Terms & Conditions

Effective Date: [09/06/2025]

Welcome to Synergy Tech Solutions (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website https://synergytechsolutions.in (“Website”) and the services and products offered through it. By using our Website, you agree to be bound by the following terms.

1. Eligibility

You must be at least 18 years old to use this Website and make purchases. By using the platform, you confirm that you meet this requirement.

2. User Account

• Users may create an account to access personalized services.
• You are responsible for maintaining the confidentiality of your account credentials.
• Any activity under your account will be considered authorized by you.

3. Product Listings and Availability

• We aim to provide accurate product descriptions, images, and pricing.
• However, errors may occur. We reserve the right to correct any inaccuracies without prior notice.
• All products are subject to availability.

4. Orders and Payments

• Orders placed on our Website are subject to confirmation and acceptance.
• We reserve the right to cancel or reject any order, including those with pricing or stock errors.
• All payments must be made through the available secure payment options.
• Once payment is confirmed, you will receive an order confirmation email.

5. Shipping & Delivery

• Delivery timelines vary based on product category and location.
• Estimated delivery time will be mentioned on the product page.
• We are not liable for delays caused by third-party logistics providers.

6. Return, Refund, and Replacement Policy

• Customers may request returns or replacements within the return window mentioned on the product page.
• Products must be returned unused, in original packaging, with all tags and accessories.
• Refunds will be processed within 7-10 business days after inspection and approval.

7. Cancellations

Orders can be canceled before they are dispatched.

• Once an order is shipped, cancellation is not allowed. You may request a return after delivery.

8. Pricing and Taxes

• Prices listed on the Website are inclusive of GST, unless otherwise stated.
• Final amount payable will be shown during checkout.
• We reserve the right to update pricing at any time without prior notice.

9. User Conduct

You agree not to:

• Post or transmit false, misleading, or unlawful content.
• Violate the intellectual property rights of the company or third parties.
• Attempt to gain unauthorized access to our systems or other users’ accounts.

10. Intellectual Property

All content, logos, product images, trademarks, and site design are the property of Synergy Tech Solutions or its vendors. Use without permission is strictly prohibited.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

12. Payouts to Sellers

Sellers registered on our platform will receive payouts based on the sales completed. Payouts are processed to verified bank accounts after quality and delivery confirmation, as per our payout policy.

13. Limitation of Liability

We are not liable for:

• Loss of profits, revenues, or data;
• Any indirect, incidental, or consequential damages;
• Delays or failures due to reasons beyond our control.

14. Termination

We reserve the right to suspend or terminate your account for violation of these terms or for suspicious or fraudulent activities.

15. Governing Law

These terms are governed by the laws of India. Disputes, if any, shall be subject to the exclusive jurisdiction of courts located in Hyderabad, Telangana.

16. Changes to Terms

We reserve the right to change or update these Terms at any time. Continued use of the Website implies acceptance of the updated terms.

If you have any questions regarding these Terms & Conditions, you may contact us at support@synergytechsolutions.in.